Modern Classic | Store Policies

Introduction

All of our products are in stock and available to order. We ship directly from our factory to your door, with no middlemen. This ensures consistent availability, original-level craftsmanship and materials, and significantly lower prices by cutting out retail markups.

The following guidelines outline the service agreement between you and ModernClassic.com (referred to as "our Website"). By completing a purchase on our online store, you acknowledge that you have read and agreed to these terms. If any part of these policies is unclear, please feel free to reach out to us for assistance.

Showroom Availability

To provide our customers with the best possible value, we operate exclusively online. By eliminating the high costs of maintaining physical showrooms and on-site sales staff, we are able to offer premium designs at much more competitive prices.

Order Confirmation

Immediately after your order is placed, you will receive a confirmation email containing your full order summary. For any modifications, status updates, or specific questions regarding your purchase, please contact us at [email protected].

Sales Tax

Tax Collection Status: Currently, Modern Classic does not apply sales tax to orders processed through our platform. We are committed to maintaining strict adherence to all fiscal regulations; consequently, this policy is subject to modification in response to shifts in state or federal tax legislation.

Future Compliance: Should changes in tax laws require a structural update to our billing process, any applicable tax obligations will be clearly calculated and disclosed to the customer at the final point of purchase.

Fulfillment & Shipping Schedules

For items currently in stock, our standard processing time is 1 to 3 business days, unless a different timeframe is noted on the specific product page. Please be aware that ModernClassic.com cannot be held liable for delivery delays caused by severe weather, labor strikes, or unforeseen supplier issues.

Order Status Inquiries

To track your shipment, please email us at [email protected]. We aim for immediate replies, but you can expect a formal update within 24 to 48 business hours. You may also contact us by phone at 800-939-5211 by selecting the “customer service” option.

Delivery Specifications & Locations

Standard shipping includes curbside delivery only. If you require specialized delivery assistance (such as indoor placement), please email us for a custom service quote. Additionally, orders destined for Canada, Alaska, Hawaii, or Puerto Rico require specific shipping quotes; please contact our team for these rates before finalizing your purchase.

Free Shipping Offers

We offer free shipping for curbside delivery only within the contiguous United States, excluding Alaska, Hawaii, and U.S. overseas territories.
Shipping rates for other delivery methods are calculated at checkout based on destination, weight, and selected shipping speed, with all fees clearly displayed before payment.

Shipping Timelines & Delays

Estimated delivery times are not guaranteed. We are not responsible for delays caused by customs, carrier issues, or global logistics disruptions, but we will assist you in tracking your package whenever possible.

Custom Made-to-Order Items

We are proud to offer a diverse selection of furniture customized to your specific needs. Because these pieces are crafted specifically for you, the following cancellation policy applies:

Custom Order Cancellations

7-Day Grace Period:You may cancel a "Made-to-Order" purchase for a full refund within 7 days of placing the order.
Final Sale Notice:Once the 7-day window has passed, the order enters production and can no longer be canceled or refunded.

Early Cancellation Policy

A purchase is officially confirmed once the order is submitted and payment authorization is complete. Because we prioritize fast fulfillment—often shipping in-stock items on the same or following business day—orders canceled after dispatch will incur original shipping and handling charges, plus a restocking fee of up to 20%.

Upon a successful cancellation, we will promptly issue a refund for the total amount or a pre-agreed sum. Please note that all cancellation requests must be submitted in writing and are only finalized once you receive a formal acknowledgment from our team. Additionally, since credit card processors retain a 4% transaction fee, this amount is non-refundable for any cancellations or exchanges.

Cancellation of Sale & Clearance Items

Items featured in our "Sale" and "Clearance" sections are typically ready for immediate shipping but are subject to high demand and limited stock. Consequently, these orders can only be canceled if they have not yet left our warehouse. If a cancellation request for a sale item is made more than 24 hours after the order was placed (but before shipping), we reserve the right to apply a 25% fee, as the item was reserved and removed from our active inventory for other customers.

Dispute Resolution & Chargebacks

To ensure a faster and smoother resolution to any payment concerns, we encourage you to contact us directly at [email protected] or call 800-939-5211 before initiating a bank dispute. Filing a formal chargeback can be a lengthy and complex process; reaching out to our team first allows us to address and resolve your concerns immediately.

Return & Exchange Policy

Eligibility Window:You are welcome to initiate a return within 365 days of receiving your delivery.
Product Condition:To qualify for a refund, items must be in unused and pristine condition, secured in their original packaging, and properly double-boxed for transit.
Refund Calculations:Please note that the original shipping fees are non-refundable. For orders that originally qualified for "Free Shipping," the actual cost of outbound freight will be deducted from your final refund amount.
Return Shipping & Insurance:Customers are responsible for all return freight charges. We require that you insure the shipment for the full retail value of the item. Should the product arrive at our facility damaged, the repair or loss costs will be deducted from your refund.
Defective or Damaged Goods:If you receive an item that is defective, damaged, or shows significant color variation, please email 2-3 clear photographs of the issue to our team. We will review the images to provide the necessary return authorization. All original accessories and packing materials must be included.
Mandatory Return Authorization:Before shipping any items back, you must obtain a Return Merchandise Authorization (RMA) number by emailing [email protected]. Packages sent without a valid RMA will be refused at our warehouse.
Processing Timelines:Once your return is inspected and cleared by our warehouse team, refunds or exchanges are typically finalized within 1 to 2 business days.
Shipping for Exchanges:For all product exchanges, the customer is responsible for the new outbound shipping costs.
Critical Return Instructions:* Items must be dispatched within 2 business days of receiving your RMA.

You must email your return tracking numberto [email protected]; failure to provide tracking will prevent the processing of your refund.
If an item is damaged during the return trip, the customer is responsible for filing a claim directly with the freight carrier.
- Exchanges & Store Credit:All exchanges are subject to applicable shipping, handling, and administrative fees. Any remaining price difference or balance will be issued exclusively as store credit.
- Freight (LTL) Shipments:For large items delivered via palletized truck, please allow 24 to 48 hours for tracking information to update. If a freight order is canceled after it has been dispatched, the customer remains responsible for the initial shipping costs incurred.

Final Sale & Clearance Policy

Our Final Sale items, located within the Clearance section of our website, feature significant discounts on ready-to-ship inventory. These products typically depart our warehouse on the same day or the following business day after your purchase is finalized.

Please note the following terms regarding Clearance inventory:

"As-Is" Status:All Clearance items are sold in their current condition. Once an item has shipped, it is ineligible for return, exchange, or cancellation.
No Shipment Recalls:After an order has left our facility, we cannot intercept or recall the delivery. The transaction is considered legally final upon dispatch.
Pricing Limitations:Discounts applied to Clearance items are exclusive to current stock and will not be honored for future restocks or backorders.
Inventory Availability:We strive for real-time inventory accuracy; however, in the rare event of an oversell, we will contact you immediately to issue a full refund.
Expedited Fulfillment:Clearance products are pre-stocked and bypass standard production lead times, ensuring the fastest possible delivery to our customers.
First-Come, First-Served:Quantities are strictly limited. While an item may return to our store at a later date, it will be listed at standard retail pricing rather than the clearance rate.

By completing a purchase from the Clearance category, you formally accept and agree to these specialized terms.

Damaged Goods & Claims Policy

CRITICAL NOTICE: To qualify for a refund or replacement, any visible damage to the packaging must be explicitly documented on the delivery receipt (e.g., by writing "Damaged in Transit") before you sign it. Freight carriers require this immediate documentation to honor insurance claims. If damage is not noted at the time of delivery, the claim will be denied by the carrier, and Modern Classic will be unable to provide further assistance.

Freight & LTL Shipments

Inspection Protocol:We partner with premium logistics providers to ensure the safety of your order. Upon arrival, please carefully inspect the exterior for any punctures, gouges, or structural damage.
Documentation:Ensure all external carton damage is noted on the driver’s delivery receipt.
Concealed Damage:If you discover damage after unpacking, you must notify us at [email protected] within 24 hours.
Packaging Retention:Please keep all original shipping materials and boxes for at least 15 days; these are mandatory for any authorized returns or exchanges.

FedEx & Small Parcel Deliveries

Severe Damage:If the shipping container is significantly compromised, please refuse the delivery entirely.
Minor Issues:For small issues (such as damaged casters or handles), you may accept the package. However, you must take at least 3 clear photographs of the issue and email them to our team immediately.
Mandatory Review:It is the customer's responsibility to inspect the item upon arrival. Failure to perform a timely inspection may result in the customer being responsible for return shipping fees.

Local Deliveries

On-Site Inspection:Carefully examine your items and note any discrepancies on the delivery paperwork.
Refusal Policy:If a full replacement is required, please reject the shipment at the time of delivery.
Partial Replacements:For minor component damage, accept the delivery, capture 3 photos, and email us. We will dispatch the necessary replacement parts promptly.
24-Hour Reporting Window:All local delivery claims must be filed within 24 hours of receipt.

Natural Variations in Leather

Please be aware that digital displays may represent colors differently. As leather is a natural material, each piece is unique; variations in texture, hue, and grain are inherent characteristics and are not considered defects.

Returns Due to Damage

Damages must be reported within the 24-hour window. Any returns initiated due to damage will be subject to our standard return guidelines, which may include applicable restocking fees.

Liability Disclaimer

Modern Classic shall not be held liable for any personal accidents, injuries, or incidental damages resulting from the use or assembly of our products.

Delivery Procedures & Logistics Information

Freight (LTL) Deliveries

Residential Appointments:For residential addresses, the carrier will contact you directly to schedule a specific delivery window. Please ensure you are available at the agreed time; repeated missed appointments may result in additional storage fees billed to the customer.
Commercial Deliveries:Deliveries to business addresses are typically made during standard operating hours without prior notification.
Standard Service:Our standard freight service is curbside delivery, meaning the driver will bring the shipment to the edge of your property, and you will be responsible for moving the items inside.
Upgraded Services:If you require specialized assistance, such as a liftgate or inside delivery, please email [email protected] for a service quote prior to delivery.

FedEx & Small Parcel Shipments

Delivery Attempts:FedEx will typically make up to three attempts to deliver your package. If these attempts are unsuccessful, please contact 1-800-GoFedEx to arrange a local pickup.
Undeliverable Packages:Should a package be returned to our warehouse due to failed delivery attempts, the customer will be responsible for the cost of re-shipping plus a $50 administrative fee.
Service Level:All FedEx orders are dispatched via FedEx Ground with curbside delivery.
Tracking Status:Please allow 24 to 48 hours for tracking information to be updated and reflected in the carrier’s system.

Local Delivery Services

Scheduling:You will receive an email notification 24 to 48 hours before your delivery, providing a 3-hour arrival window.
Rescheduling:If the assigned timeframe is inconvenient, please notify us immediately. Missed local deliveries will be rescheduled for the next available date.
Delivery Scope:Local deliveries are strictly curbside. For white-glove service or indoor placement quotes, please reach out to our team at [email protected].

Logistics Storage & Payment Policies

Delivery Storage Fees

For shipments handled by Less Than Truckload (LTL) carriers, timely communication is essential. If a carrier is unable to reach you to coordinate delivery for more than two (2) business days, the shipment will begin to accrue storage charges.

Fee Structure:These costs are determined by the freight carrier based on the weight and pallet count of your order. While rates vary, a standard estimate is approximately $25 per day.
Customer Responsibility:All fees resulting from a lack of response or coordination are the sole responsibility of the customer.
Cancellation Due to Fees:If a customer refuses to settle accrued storage fees and elects to cancel the order, a 50% cancellation fee will apply, in addition to all original and return shipping costs.

Transfer of Liability (Transfer of Perils)

Modern Classic partners with reputable, third-party logistics firms to manage the transportation of our products. As we do not provide in-house delivery services, the following liability terms apply:

Third-Party Fulfillment:Unless otherwise specified, we act on your behalf to hand over purchased goods to a professional transport company.
Assumption of Risk:At the moment the merchandise is transferred to the carrier, the responsibility for any incidental damage, loss, or degradation of the goods shifts from Modern Classic to the transport provider.

Pricing & Payment Policy

Payment Processing:

Immediate Capture:Your credit card or chosen payment method will be charged in full at the time the order is placed.
Security Screening:To ensure customer safety, orders flagged by our system for potential fraud will held for verification and will not be processed until the transaction is confirmed with the cardholder.

Coupon & Promotional Code Policy:

Redemption:Promotional codes must be applied at the time of checkout and are only valid during their specific active window. We cannot apply discounts retroactively once an order has been submitted.
Exclusions:Coupon codes are not applicable to the following:

Previous purchases, existing orders, returns, or exchanges.
Orders placed through third-party marketplaces, auction sites, or external shopping engines.
Shipments destined for locations outside the continental United States.
- Usage Limits:Promotions are limited to one coupon per customer/shipping address. Modern Classic is not obligated to honor expired or inaccurate promotional information found on third-party "coupon" or "deal" websites.

Warranty Coverage

Product Quality Assurance: Every item at ModernClassic.com undergoes a rigorous multi-stage quality control inspection to ensure it meets our high standards before being dispatched. We provide a five-year limited warranty on all products, covering any confirmed manufacturing defects.

Warranty Terms:

Scope:We will replace any part or item found to have a manufacturing flaw within the first year of ownership.
Exclusions:This protection does not extend to standard wear and tear resulting from daily use.
Claims Process:In the rare event of a defect, please submit detailed photographs to [email protected] for a formal review.
Illustrative Example:If a structural component fails during normal use, it will be replaced at no cost. However, accidental damage—such as a pet scratching the upholstery—is not covered under the warranty, though we will offer replacement parts to you at our base cost.

Privacy Policy

Information Protection: ModernClassic.com is committed to safeguarding the privacy of our visitors and adheres to the principles of the Data Protection Act. We recognize the importance of securing any personal data shared with us.

Data Collection & Marketing: We may collect your email address and browsing activity through cookies and tracking pixels via trusted third-party partners. These partners may synchronize this data with other available information (such as mailing addresses) to provide you with relevant marketing offers via direct mail.

User Control & Jurisdiction:

Opt-Out:If you prefer that we do not collect your information, please contact us directly to opt out of these services.
Legal Framework:This policy is governed by the laws of the State of New York and applicable federal regulations.
Data Storage:Personal information is typically stored within the jurisdiction where it was collected. However, data processed outside of New York or the United States is subject to the legal regulations of those specific territories.

Conformity of Goods

Natural Variations: We utilize premium materials that often possess unique, natural characteristics. Please be advised that minor variations in shade, texture, color, or wood grain are inherent to high-quality furniture and are not classified as manufacturing defects.

Specifications & Digital Representation:

Dimensional Accuracy:Reasonable variations in dimensions or slight color shifts are to be expected.
Digital Discrepancies:We cannot be held responsible for color variations caused by different monitor settings, browser software, or mobile display systems.

International Shipping to Canada

Customers residing in Canada are responsible for all applicable customs duties, local brokerage fees, VAT, and any supplemental shipping surcharges. Upon receipt of your order, a company representative will contact you with a finalized shipping quote. These additional costs may be settled via credit card or check.

Special Promotions & Offers

All promotional events and newsletter-exclusive offers are governed by our standard terms and conditions.

Fulfillment:Promotional items or free gifts must be accepted as offered. Please note that delivery for these items may occur separately and take longer than the primary products in your order.
Geographic Limitations:All promotions are valid exclusively within the continental United States. Shipments to locations outside the contiguous U.S. will require the recipient to cover all shipping and processing fees.
Availability & Restrictions:Free gifts are provided only while supplies last and are limited to one per delivery address. Minimum purchase requirements are calculated based on product value alone, excluding shipping and taxes.
Exclusions:Offers cannot be combined with other discounts, nor applied to previous purchases, returns, exchanges, or gift card acquisitions.
Policy Rights:No cash alternatives are available for promotional items. We reserve the right to modify or terminate any offer without prior notice.

Copyright and Intellectual Property

All material featured on this Website, including but not limited to text, photography, graphics, and logos, is the protected intellectual property and registered trademark of ModernClassic.com. Unauthorized use of this content is strictly prohibited.

Information Collection & Security

We collect data through various touchpoints, such as site registration, order placement, newsletter subscriptions, or form submissions. This may include your name, email, mailing address, and contact number. While you are welcome to browse our platform anonymously, certain information is required for transaction processing.

Payment Security: For your digital safety, Modern Classic does not store credit card information on our internal servers. All sensitive payment data is managed and encrypted by our secure, third-party payment gateway providers.

Utilization of Personal Data

We use the information we collect to enhance your shopping experience and manage our business operations in the following ways:

Order Communication:The email address provided during checkout serves as the primary channel for sending order-related updates, tracking details, and transactional information.
Customer Support Optimization:Your data enables us to address your inquiries more efficiently and provide personalized technical or service support.
Transaction Processing:Your personal details are used strictly to fulfill your purchase. We maintain a rigorous privacy standard: your information—whether public or private—will never be sold, traded, or transferred to any external company for any reason without your explicit consent, except when necessary to deliver the specific product or service you requested.
Marketing & Newsletters:We may occasionally send emails regarding company news, seasonal updates, or related product offerings.
Mobile Communication:If a mobile phone number is provided, we may utilize SMS (text messaging) to follow up on product inquiries, share vital order milestones, or notify you of exclusive promotions.
Site Administration:Information may be used to manage contests, surveys, or other interactive website features designed to improve our platform.

Data Security Protocols

We employ comprehensive security measures to ensure the integrity and safety of your personal data during the ordering process and throughout your account interactions.

Encryption & Transmission:We utilize high-level secure servers. All sensitive financial data is transmitted via Secure Socket Layer (SSL) technology and subsequently encrypted within our payment gateway’s database. Access to this information is strictly limited to authorized personnel who are legally bound to maintain total confidentiality.
Data Retention Policy:For your protection, highly sensitive information (such as credit card details and financial records) is not permanently stored on our systems. Such data is automatically purged from our records within 60 days following the completion of your transaction.

Email Analytics & Opt-Out Procedures

We utilize varying levels of technology in our electronic communications to better serve our customers:

Correspondence Protocols:Standard administrative emails, such as personal replies and digital invoices, do not contain tracking mechanisms.
Engagement Tracking:Marketing and promotional emails may include tracking features that allow us to monitor traffic to our Website and analyze engagement metrics (such as open and click-through rates). While this data is primarily analyzed in aggregate to improve our content, we may occasionally use it on an individual basis to resend information to users who missed an initial communication.
Opt-Out Management:If you prefer to avoid all email tracking, you may manage your subscription by clicking the "Unsubscribe" or "Change Preferences" links found at the bottom of any Modern Classic email. This will allow you to opt out of all future non-transactional communications.

Cookie Usage Policy

Modern Classic utilizes "cookies"—small data files transferred to your device's hard drive via your web browser (with your permission). These files enable our systems to recognize your browser and remember specific information to streamline your experience.

Functionality:We use cookies to maintain the items in your shopping cart, save your personal preferences for future visits, and analyze site traffic patterns. This data helps us develop better site tools and improved shopping experiences.
User Control:You can configure your browser to alert you whenever a cookie is being sent or to disable cookies entirely.
Service Limitations:Please note that, like most modern e-commerce platforms, disabling cookies may prevent certain site features from functioning correctly. Should you choose to disable cookies, you may still finalize your purchase by placing an order over the telephone or contacting our customer service department directly.

Third-Party Disclosure Policy

We maintain a strict policy against selling, trading, or otherwise transferring your personally identifiable information to external parties. This excludes trusted service providers who assist us in managing our Website, conducting business operations, or fulfilling your orders, provided these parties are contractually obligated to maintain data confidentiality. We also reserve the right to disclose information when necessary to comply with legal mandates, enforce our site policies, or protect the rights, property, and safety of our company or others. Please note that non-personally identifiable visitor data may be shared with partners for marketing, advertising, or analytical purposes.

External Links & Third-Party Services

At our discretion, we may occasionally feature third-party products or services on our platform. These external sites operate under their own independent privacy frameworks. Consequently, Modern Classic assumes no responsibility or liability for the content, security, or activities of these linked sites. To maintain the integrity of our digital environment, we welcome any feedback regarding these third-party services.

Scope of Policy

This Privacy Policy is applicable exclusively to data collected through our online platform and does not extend to information gathered via offline channels.

Acknowledgment & Consent

By navigating and utilizing our Website, you formally acknowledge and consent to the terms outlined in this Privacy Policy.

Policy Amendments

Should we update our privacy protocols, all revisions will be published directly on this page. We may also notify you of significant changes via email. Any modifications will apply solely to data collected following the effective date of the update.

Governing Terms & Conditions

Please be advised that all purchase agreements—whether initiated via our Website, telephone, email, or in person—are legally governed by the comprehensive Terms & Conditions detailed across our policy pages.

Legal Disclaimer & Jurisdiction

All transactions, whether domestic or international, are governed by the laws of the State of New York. By finalizing a purchase, you agree to comply with our comprehensive Terms and Conditions, including our Privacy Policy and all Return and Exchange protocols. Please be advised that Modern Classic maintains a zero-tolerance policy regarding credit card fraud and non-payment; such cases will be prosecuted to the maximum extent permitted by law.

As an established business entity in the State of New York, ModernClassic.com operates under New York legal statutes. By using this Website, you consent to the exclusive jurisdiction and venue of the courts, agencies, and dispute resolution tribunals located in New York, NY, for any matter (a) arising from or relating to this Website or agreement, (b) where this agreement is a material fact, or (c) where this agreement is cited in legal filings. Use of this Website is unauthorized in any jurisdiction that does not recognize the full validity of these terms, including warranty disclaimers and liability limitations.

While we strive to meet all known legal requirements, we make no representation that the content on this Website is appropriate for use in all jurisdictions. You are responsible for ensuring your access to this site complies with your local laws. If any portion of this agreement is deemed invalid or unenforceable, that specific provision will be replaced by a valid, enforceable clause that most closely reflects the original intent, while the remainder of the agreement remains in full effect.

Agreement to Binding Arbitration

By using this site, you and Modern Classic agree to resolve any disputes—excluding those involving criminal or statutory violations—through binding arbitration administered by the Better Business Bureau (BBB). A volunteer arbitrator will provide a fair decision based on the merits of the case, which may not strictly follow formal legal principles. The arbitrator’s ruling is final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction. All administrative arbitration fees will be covered by Modern Classic. For further details on BBB arbitration, please contact the BBB of New York at 800-939-5211. Note: By agreeing to arbitration, both parties waive the right to seek resolution in a court of law.

General Provisions

Modifications:Modern Classic reserves the right to update or change these terms, conditions, and notices at any time without prior notification.
No Professional Relationship:Your use of this Website does not establish a joint venture, partnership, employment, or agency relationship between you and Modern Classic.
Legal Compliance:Our fulfillment of this agreement is subject to current laws and legal processes. We reserve the right to comply with law enforcement or judicial requests regarding your use of this site or the data we collect.
Entire Agreement:These terms of sale and site policies constitute the complete and final agreement between you and Modern Classic, superseding all previous electronic, oral, or written communications.
Amendments & Waivers:No modification to this agreement is valid unless authored by Modern Classic or signed in ink by an authorized company officer. A failure to enforce any breach of this agreement does not constitute a waiver of our right to enforce future breaches.
Admissibility:A printed version of this electronic agreement and any related digital notices shall be admissible in judicial or administrative proceedings to the same extent as other original business records.

Disclaimer of Warranties and Limitation of Liability

No Warranties Provided: ModernClassic.com provides all website content, materials, and information on an "as-is" and "as-available" basis. We make no representations regarding the suitability or accuracy of the information contained herein for any specific purpose. To the maximum extent permitted by law, we disclaim all warranties—whether express or implied—including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Risk of Use: Engagement with this Website is conducted at your own discretion and risk. ModernClassic.com assumes no responsibility for:

Inaccuracies, errors, or omissions within the Website content.
Your actions or decisions made in connection with the use of this platform.
Any technical damage to your hardware, software, or data loss resulting from your use of the Website.

Exclusion of Consequential Damages: Under no circumstances shall ModernClassic.com, its affiliates, or its agents be liable for any direct, indirect, punitive, incidental, or consequential damages. This includes, without limitation, damages arising from the use of the Website, delays in service, or the inability to access materials, regardless of whether such claims are based on contract, tort, strict liability, or otherwise, even if we have been previously advised of the potential for such damages.

Comprehensive Limitation of Liability

General Scope: To the fullest extent permitted by applicable law, ModernClassic.com and its "Covered Parties" (including officers, directors, employees, and representatives) shall not be held liable for any injury, loss, claim, accident, or damage of any kind. This includes special, exemplary, or punitive damages arising from the use of our digital services, products obtained through the site, or any "Acts of God" and unforeseen delays.

Liability Cap: In the event that a Covered Party is held legally liable for loss or damage despite the exclusions above, you agree that such liability shall be strictly limited to the specific fees or charges paid by you to ModernClassic.com for the service or request in question.

Indemnification & Intellectual Property

User Indemnity: By using this Website, you agree to defend, indemnify, and hold ModernClassic.com and its affiliates harmless from any claims, damages, or expenses (including reasonable legal fees) that arise from your use of the platform or any breach of these terms.

Image Rights & Licensing: If your order involves the reproduction of specific imagery, you formally certify that you possess the necessary legal rights or licenses for those images. You agree to assume full responsibility for any copyright or intellectual property claims resulting from the reproduction of materials provided by you.

Promotional Gift Terms

Please anticipate an estimated lead time of 2 to 3 weeks for the processing and shipment of promotional gifts.

Leather Characteristics and Homogeneity

Unlike synthetic fabrics produced in identical batches, our leather is sourced from individual, natural hides. Because no two hides are exactly alike, you may notice subtle variations in grain texture, color depth, and tonal hue between physical swatch samples and the final upholstered product. By placing an order, you acknowledge that these organic differences are a hallmark of genuine leather and are not considered manufacturing defects.

Official Contact Channels

Phone:800-939-5211
Email:[email protected]

Communication Disclaimer: While ModernClassic.com makes every effort to manage and address all incoming correspondence, we do not guarantee the timely or accurate receipt of all electronic communications. The company is not legally mandated to review, respond to, or act upon every piece of submitted information.